Yes. Children’s ministry during Christmas services will be available only for children ages six weeks through five years. There will be lots of fun and surprises! Children older than five are invited to attend the service with their families and will need a seating reservation. If this will be your child’s first visit to Highlands Kids, you can save time by pre-registering your child online.

There is no cost to attend any Highlands Christmas service, but you can help us plan a great experience for everyone by reserving your free seats. Reservations will be available early December. When you arrive at services be prepared to present your reservations on your mobile device.

Doors to the auditorium will open 30 minutes prior to the service. Those with seating reservations will be seated first. Many services will be full, so we recommend arriving early so you have plenty of time to find your seat before the service begins. Seating will be open to those without reservations 15 minutes prior to the service. After this time, reservations will no longer provide guaranteed seats.

Yes. Please just be prepared to show the greeter your confirmation email at the door of the auditorium.

Yes. You can donate back any unneeded reservations for services as soon as you know you will not use them. You can do this by following the link in your confirmation email or by emailing .(JavaScript must be enabled to view this email address).

Of course! Each campus will have multiple photo booths where you and your family can take pictures.

Yes. There will be a special candle-lighting moment during every service at every campus. Communion will also be available at every campus.

No. We will continue to host Christmas at Highlands services on this day.

We highly recommend making reservations online for Christmas at Highlands. If you need additional assistance making your reservations, you may visit your campus’ Information Desk for next steps.

You can reserve seats for up to eight people. Please only reserve seats for one service time and for the number of people in your group who have confirmed they will be attending.

Yes. Your confirmation email will include a link for you to edit or update your reservation(s). You will need to bring your reservation(s) with you to the service on your mobile device or in printed form. If you didn't receive your confirmation, contact our team at .(JavaScript must be enabled to view this email address)

You can edit your reservation by clicking the link provided in your confirmation email.

If reservations for your preferred service are no longer available, we encourage you to add your name to the waitlist or choose a service at a different time or location. You are welcome to come to a service without a reservation. Most services still have seats available, and you will be able to enter the auditorium 15 minutes before the service begins when all seats become general admission.

If you receive this notification, it means you have been put on the waitlist to receive seating reservations for your preferred service. If reservations become available, we'll transfer them to you and remove you from the waitlist. You will receive an email if your waitlist status changes.

Our Christmas Event Team is available to answer questions Monday – Thursday from 10:00 am – 3:00 pm at (205) 725-7700. You can also email the team at .(JavaScript must be enabled to view this email address).